We believe understanding your systems shouldn't require a PhD in query languages. LogLens makes observability accessible to everyone.
To eliminate the learning curve in observability. Every engineer—from junior developers to CTOs—should be able to ask questions about their systems and get instant, actionable answers.
A world where incident response is measured in minutes, not hours. Where root causes are identified through conversation, not guesswork. Where observability is as natural as asking a teammate for help.
LogLens was born during a 3am production outage at a fast-growing SaaS company. While senior engineers frantically debugged, junior team members sat helpless—not because they lacked skills, but because they hadn't memorized the complex query syntax needed to investigate.
"I wish I could just ask our logs what went wrong," one engineer muttered.
That moment sparked an idea: What if you could?
We spent the next 18 months building LogLens—combining advances in natural language processing with deep expertise in distributed systems. We fine-tuned models on millions of real-world queries, built correlation engines that understand causality, and designed a system that works with the tools you already use.
Today, LogLens powers observability for over 500 teams worldwide. We've helped reduce incident response times by 87% on average. But more importantly, we've democratized access to critical system insights—making every engineer, regardless of experience level, a more effective problem-solver.
Principles that guide everything we build
We design for real humans in stressful situations. Every feature is tested during actual incidents, not just in demos.
Your data is yours. We use read-only access, store nothing, and are SOC 2 certified. No surprises, ever.
We ship new AI improvements every week. The model you use today is smarter than the one from last month.
Our roadmap is driven by customer feedback. You tell us what hurts, and we build solutions together.
We integrate with everyone. No lock-in, no proprietary formats. Your stack, your choice.
We invest in education. Free workshops, detailed docs, and community support to help teams succeed.
Teams Worldwide
Queries Processed
Faster Resolution
Support Available
Investors and partners who believe in our mission
Venture Capital A
Tech Partners B
Strategic Fund C
Industry Angels
We're hiring engineers, designers, and go-to-market leaders who want to transform how the world understands distributed systems.